FINALLY, after a half dozen calls to Comcast tech support/customer service, their escalation department was able to help me out. Mohammed wasn’t able to quite get it tonight, but Tim, a local Michigan guy, was able to get my cable modem’s boot file all squared away. Thanks Tim!
Paul Stamatiou points out that his internet connection was actually being maxed out with using 802.11g. He had to upgrade his network to 802.11n to get the full throughput his internet service provider offered. Maybe Comcast will get us DOCSIS 3.0 pretty soon so we can at least have 30Mbit/s connectivity. His connection speed: Read […]
Dear Comcast, On Saturday morning, Jesse, tech 2244 I believe, came by to try and solve my connection problems. He seemed like a nice guy, sincere, and truly wanting to help me out. He checked all my taps, replaced a jumper between my two splitters, and was on his way. He said him or his […]